Holaris

Copyright & intellectual property policy

Last updated 26 October 2026

We respect the rights of creators and expect members to do the same. Only post what you created or have permission to share. This page explains how rights holders can ask us to remove content, and what members can do if their content was removed by mistake.

Reporting infringement

Send a notice to our copyright team at [email protected]. To act on it, we need:

  1. Your name, address, phone number and email.
  2. A description of the copyrighted work or trademark you believe is being infringed.
  3. Where it is on Holaris: a link, or enough detail for us to find it (for example the profile name and roughly when it was posted).
  4. A statement that you have a good-faith belief the use isn't authorised by the owner, its agent or the law.
  5. A statement that the information in your notice is accurate and, under penalty of perjury, that you are the owner or authorised to act for them.
  6. Your physical or electronic signature.

Private messages can only be seen by the people in the conversation. If someone sent infringing content to you, report the message in the app as well.

What happens next

If the notice is complete, we remove or disable the content and tell the member who posted it, including a copy of the notice with your personal contact details removed. Incomplete notices may be delayed while we ask for the missing information.

Counter-notices

If you believe your content was removed by mistake or you had the right to post it, send us a counter-notice with:

  1. Your name, address, phone number and email, and your signature.
  2. The content that was removed and where it appeared.
  3. A statement, under penalty of perjury, that you believe in good faith it was removed by mistake or misidentification.
  4. Your consent to the jurisdiction of the relevant courts. [Jurisdiction wording — to be completed with legal advice.]

We forward valid counter-notices to the person who complained. Unless they tell us they've started legal action, we may restore the content. [Restoration timeframe — to be completed with legal advice.]

Repeat infringers

We close the accounts of members who repeatedly infringe other people's rights.

Trademarks and impersonation

Using someone else's brand or name to mislead people, or pretending to be another person or organisation, breaks our community guidelines. Report it in the app, or email [email protected] with the details above.

False claims

Knowingly sending a false notice or counter-notice can make you liable for damages. If you're unsure whether something infringes, consider legal advice first.